welcome matka
welcome matka
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This app is available for your device
welcome matka
This app is available for your device
Contact
+91 5828906343
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the welcome matka?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient and straightforward way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the allotted time before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to complete the account transfer. This will help you access your account with the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This should allow you to log in and play the newly updated app without any problems. Once updated, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the welcome matka?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal limit compared to other apps. Withdrawals are only allowed for earnings from gaming, not for bonus amounts. Users cannot withdraw bonus funds, only the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the overall time from 30 minutes to 3 hours. However, occasional payment delays can extend this period, requiring users to wait up to 24 hours for transactions to process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. This means you can access your winnings, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If not, rest assured that the funds will be added to your wallet account within 24 hours. If you don't see the funds after 24 hours, you can contact their care centre for assistance.
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